Jatheon Technologies' E-mail Archive Reassures Digital Insurance
An e-mail archiving market leader, Jatheon Technologies, Inc., recently announced that Digital Insurance, Inc., the fastest-growing national employee benefits broker focused on small business insurance coverage, has implemented Jatheon's Plug n Comply e-mail archiving appliance. As a result, Digital Insurance is saving approximately eight hours of IT staff time per month, improving the management of its Microsoft Outlook and Microsoft Exchange Server e-mail stores, and giving its end users direct access to the e-mail archive.
"Digital Insurance demonstrates just how quickly and deeply our Plug n Comply appliances can impact an organization," said Kieron Dowling, president and CEO of Jatheon Technologies. "Once implemented, the benefits of our e-mail archive begin to snowball, both in terms of IT staff and IT hardware and software resources. Among other things, Digital Insurance has found that we can immediately help to reduce the number of e-mail tasks that used to be performed manually as well as help optimize the performance of their e-mail systems."
Rick DeLuco, vice president, Network Operations of Digital Insurance, said, "Jatheon's journaling functionality gives us a solid way to backup all our e-mail, and its user-friendly interface gives our staff a way to easily monitor and retrieve historical mail. The real bonus, though, was the return on investment we felt immediately in administrative time. We've reclaimed about eight hours per month that used to be spent restoring lost e-mails."
Digital Insurance Turns to Plug n Comply
The Digital Insurance e-mail environment includes 125 users as well as hosted e-mail services for another 27 broker partners. In total, the company's Exchange Server handles close to 600 mailboxes. On average, the company sends over 4,300 outbound e-mails per day. The daily inbound average is roughly 16,000 e-mails.
Prior to deploying the Jatheon solution, Digital Insurance faced a number of e-mail related challenges. In particular, users lost e-mails on a daily basis, and help desk staff would spend 20 minutes or more to find and re-deliver a single e-mail. Moreover, the company had no solution for easily backing up the e-mails sitting on its Exchange Server. With its new Plug n Comply solution, Digital Insurance meets both of these challenges and more.
A critical factor in selecting the Plug n Comply appliance was end user accessibility, which helps lighten the help desk workload by letting end users recover their own lost e-mails. With the Jatheon solution journaling all company e-mail and providing direct access to view and recover archived e-mails, users no longer perpetually store each and every e-mail they receive in Outlook.
Now, Digital Insurance can purge Outlook clients e-mail while maintaining historical copies on the Plug n Comply appliance. In turn, the Jatheon solution is slowing the growth rate of the company's Outlook and Exchange Server information stores. Going forward, the Plug n Comply appliance will archive the company's Microsoft Live Communicator instant messages.
Digital Insurance's DeLuco continued, "There are many solutions available for Exchange e-mail box recovery; however, many are just time consuming and an administrative nightmare. Jatheon gives us the ability to do business in an efficient way and meet HIPPA and SAS compliance standards for archiving and storing e-mails. They provide tremendous technical support. And they do it all for half the cost of competing solutions."
For more information on Digital Insurance, please visit www.digitalinsurance.com. For more information on Jatheon Technologies, please visit www.jatheon.com.
About Digital Insurance
Headquartered in Atlanta, Digital Insurance delivers innovative health and benefits solutions designed specifically for small businesses nationwide. Digital represents the largest market share of small group business, working with brokers, agents and financial services companies to acquire or expand their customer base, as well as improve profitability and efficiencies. Through Digital's INcompass suite of services, clients gain access to price advantages, an unparalleled range of products and the superior service experienced by large employers. For more information, visit www.digitalinsurance.com.
About Jatheon Technologies
Honored with Deloitte's Top 10 Companies-to-Watch Award, Jatheon Technologies is the designer, developer and marketer of Plug n Comply, a family of network appliances that simplify archiving, indexing, retrieval and dynamic monitoring of corporate e-mail and messaging data. Jatheon's Plug n Comply offering is an integrated appliance that is simple, secure and scalable, offering absolute control of confidential messaging data whether it is e-mail or instant messaging. The Jatheon family of appliances enables organizations to meet and exceed the highest standards of regulatory compliance and corporate governance. Founded in 2004 and headquartered in Toronto, Canada, Jatheon serves North America and Europe through its network of global business partners. For more information, please visit www.jatheon.com.
SOURCE: Jatheon Technologies, Inc.