Case Study

Double-Digit Productivity Improvements

Source: OPEX Corporation

Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.

When it comes to mastering document and content management, few companies can match the expertise and experience of Verona, Wisconsin-based Naviant, Inc., an enterprise content management (ECM) solutions integrator and business process management (BPM) consulting specialist.

For the past 30 years, Naviant has empowered their clients to make better and faster decisions through simplifying business processes and implementing ECM solutions such as OnBase. Naviant expertise and focus is within government, insurance, commercial, and healthcare. As a full service ECM solutions integrator, Naviant has a Physical Records Division that supports their existing customer base in converting physical documents and microfilm/fiche to electronic form so it can be used within their OnBase system.

Naviant’s process-first approach has served its clients well. When the company had an opportunity to improve its document scanning processes using the Falcon document scanning workstation from OPEX Corporation, Naviant’s leadership immediately saw the potential for Naviant and their clients.

Since installing the Falcon, Naviant has seen productivity gains ranging from 35 to nearly 90 percent. These gains have been realized by eliminating the time-consuming document preparation that was necessary using their old document scanning system.


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