By Cameron Boland, Vice President of Technical Operations, KeyMark
The benefits of Enterprise Content Management/Business Process Management
(ECM/BPM) are easy to understand and identify. This is especially true when
base document management repositories are leveraged by document-centric
workflows. We can all agree that the appropriate application of ECM/BPM
technology can help businesses realize gains in operational efficiency, improve
compliance, speed transaction processing, and provide any number of other hard
and soft benefits.
Because of this, the notion of ECM/BPM is considered mature,
as are many of the technologies and practices associated with it. Lending
credence to this is the fact that, according to Gartner*, approximately 47% of
corporations with more than 500 employees had already implemented ECM/BPM
technology for at least one business process by the beginning of 2007 and an
additional 39% plan to do so early in 2009.