Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.
Changing with the times
Like many imaging service bureaus, Biel’s Document Management used to generate much of its revenue from converting huge archives of paper documents into electronic files – medical records, HR files, accounting and payroll records, etc. This service helped their clients transition into digital data storage and management. Today, however, their focus is more on business process outsourcing (BPO).
For example, they now perform invoice processing automation where they receive invoices on behalf of clients, scan them to extract the information needed by the client’s enterprise resource planning (ERP) system, and pass that information along to initiate payment. In order to ensure that invoices are paid without delay, Biel’s needs fast, reliable scanners.