Content Management Solutions: Interwoven Introduces Universal Search For Professional Services Firms

Interwoven, Inc., a global leader in content management solutions, recently announced Interwoven Universal Search – Professional Services Edition, an intuitive search solution uniquely designed to meet the demands and expectations of professional services firms. By providing professionals with a solution for instantly locating important content throughout a firm, Interwoven is delivering a powerful tool to improve firm efficiency and enhance the client experience.

Today's professional services firms face a host of unique challenges which elevates the need for a search solution that meets their specific demands. Organizations are besieged with an increasing amount of un-managed content Firms must manage a growing number of systems used to run their business – each system addresses content in different ways and individuals access systems for different reasons at different times. Also, each system has a unique security model, and people have varying degrees of access.

To add to these challenges, professionals have heightened expectations for the tools available to them to search and access critical information. Due to the pervasiveness of consumer search technology, users expect an intuitive, simple-to-use interface. Additionally – as firms become increasingly global and mobile workers are often checking in from remote locations –employees expect a search solution that can provide them with immediate, self-service access to the information they need.

Interwoven Universal Search – Professional Services Edition is a comprehensive search solution that addresses these challenges, and features:

• A simple Web interface that allows professionals to securely search, access, extract, and manipulate all available content within their organization, including the wide array of document management, records management, email archive, and time and billing systems used by professional services firms today.
• Dynamic classification technology that simplifies results navigation by presenting them in a logical taxonomy, providing users with a more thorough and clearly organized set of targeted and relevant results.
• Connectors to the major systems of record used by professional services firms today, including CMS, Elite, Hummingbird DM, Interwoven WorkSite, KVS, Lotus Notes, MDY, Microsoft Exchange, Open Text LegalKey, and Zantaz.
• The ability to map the search solution to the security model for each system of record used by a firm.

Interwoven Universal Search – Professional Services Edition is powered by Vivisimo Velocity. Vivisimo is a leading provider of enterprise search software and expertise. Today, Vivisimo is recognized as an innovative provider of search technology, and has a growing roster of marquee customers, including Airbus, Cisco Systems, Eli Lilly & Co., Procter & Gamble, U.S. Department of Defense, and the U.S. Social Security Administration.

"Interwoven has always been focused on delivering innovations that enable professional services firms to improve efficiency and quality of service to their clients," said Rafiq Mohammadi, chief strategy officer at Interwoven. "Interwoven Universal Search – Professional Services Edition sets a new standard for search technology in the professional services market. The solution enables firms to optimize their information management strategy, and achieve greater productivity, improved client service, and overall competitive advantage."

"The technology powering Interwoven Universal Search provides a superior end-user experience as well as a scalable and modern architecture, enabling firms to implement a world-class search solution in a matter of weeks," said Gerald Reid, CIO of one of the 50 largest law firms in the United States. "Increasing our fee-earners' productivity by making it as easy for them to find information inside the firm as it is to find it on the web, is a key element of our IT strategy and ultimately results in delivering better service to our clients."

Availability
Interwoven Universal Search – Professional Services Edition will be available in September 2007 as a standalone product for firm-wide search capability.

The Vivisimo Velocity engine will also provide the core search capabilities for the next version of Interwoven WorkSite – available later this year – to provide faster and more relevant results from within the Interwoven WorkSite environment.

About Interwoven
Interwoven is a global leader in content management solutions. Interwoven's software and services enable organizations to effectively leverage content to drive business growth by improving the customer experience, increasing collaboration, and streamlining business processes in dynamic environments. Our unique approach combines user-friendly simplicity with robust IT performance and scalability to unlock the value of content. Today, more than 3,900 enterprise and professional services organizations worldwide have chosen Interwoven, including: adidas, Airbus, Avaya, Cisco, DLA Piper, the Federal Reserve Bank, FedEx, HSBC, LexisNexis, Microsoft, Samsung, Shell, Samsonite, White & Case, and Yamaha. Over 20,000 developers and over 300 partners enrich and extend Interwoven's offerings. To learn more about Interwoven, please visit www.interwoven.com.

SOURCE: Interwoven