Clinical Phone Screening Services
AutoCruitment’s second-line phone screening unlocks efficiency.
AutoCruitment finds the right patients for your trial at exactly the right time with advanced qualification services. Second line phone screening by clinical professionals further assesses patients’ eligibility against the study inclusion and exclusion criteria.
Second line phone screeners are conducted by dedicated Patient Engagement Specialists or Registered Nurses, depending on the complexity of the study protocol.
Our Clinical Call Center Screens, Educates, and Engages Patients for Clinical Trials
Registered Nurses
We hire RNs that will screen, educate and engage patients
Therapeutic Expertise
Our clinical team has expertise in a broad range of therapeutic areas
Patient Empathy
We hire team members that are caring, intelligent, dedicated and reliable
Extended-Hours Support
Clinical staff is available from 8 AM - 1 AM Eastern to support patients when they need it
Multilingual Care
Patients have access to clinical staff in 12 different languages
When sites are solely responsible for screening their patients on-premises, valuable time is lost, potentially compromising patient care.
Reduce site burden by increasing the percentage of qualified patients passed to the sites through this enhanced screening and qualification service.
- Patients contacted by individuals with clinical and regulatory training, as applicable.
- IRB-approved phone screening with up to 7 attempts to contact patients.
Secure Patient Portal
- HIPAA compliant with web and mobile interfaces to capture results of online screener and to store medical records, Secure access of patient contact information, medical records, online screen results
Text Messaging / Email
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Ability to send and receive SMS messages and emails to patients
Voice Calling
- Ability to place outbound calls and receive inbound calls from patients
Video Calling
- Ability to place outbound video calls and receive inbound video calls from patients
Registered Nurses
- Registered Nurses with experience in the trial therapeutic area and accredited by the National Council of State Boards of Nursing (NCSBN)
Call Center Platform
- Software that tracks contact with patients and provides interfaces for text, voice and video calling
Resource Management
- Tracking software to assign trials, patients, tasks to the patient engagement specialists and registered nurses.
AutoCruitment is dedicated to providing sites and clients with highly qualified patients.
Our Clinical Phone Screening allows for highly qualified and motivated patients to quickly be referred to sites, leading to enhanced patient qualification and speeding time to enrollment.