Business Consulting

KnowledgeLake's experienced consulting team will provide you with a framework that will help you make sound ECM investment decisions.

With our proven KnowledgeLake Professional Services (KPS) Methodology we have helped customers answer the questions:

• What does ECM mean to my company?
• Do we have to embrace ECM all at once?
• Can we deploy ECM in phases?
• Where do we start?
• How can we prioritize our ECM investment?
• How can we benchmark our processes against industry best practices?
• How do we make sure that ECM will deliver the business results that we expect?
• What can we do to minimize our investment risk?

KnowledgeLake offers an experienced consulting team that will provide you with a framework that will help you make these ECM investment decisions. Our KPS methodology and consistent approach offers the following services to our customers:

ECM Strategy Planning
Business process planning is a key strategy in today's ECM environment. KnowledgeLake helps organizations assess their current processes and helps them with their ECM strategies. We focus on key metrics and technology that will help lower costs and improve cycle time to support your ECM vision.

KnowledgeLake relies on a proven methodology to identify your needs, recommends best-fit solutions (both KnowledgeLake's and our industry leading partner solutions) and serves as your product and process experts when you implement or upgrade your ECM solution. Whether you require assistance with defining or upgrading your ECM process, KnowledgeLake's Professional Services group can help.

SharePoint Capacity & Taxonomy Planning
In 2003, KnowledgeLake's Professional Services group implemented the first platform ECM system for Microsoft SharePoint 2003. Since then, we have helped hundreds of customers realize their ECM vision by planning, architecting and deploying SharePoint into their organizations. From new implementations to upgrading their SharePoint solutions, we have been there for our customers.

We rely on our people who are experts in SharePoint technology to see a customer's vision come to life. We have a core group of SharePoint experts (SharePoint MVP, MCTS & MCM certifications) that have the same vision: Your success!

Workflow Design
Workflow is essentially the capability of automating your ECM business processes and controlling your documents' lifecycle. Authoring, reviewing, approving, publishing, auditing and vaulting are all key components. With SharePoint and Windows Workflow Foundation as the core, and KnowledgeLake's Professional Services experience in workflow design, development and implementation, you will have full control of your documents' lifecycle.

Advanced Forms Processing
Part of a true ECM solution includes answering the question, "How do we capture all of our documents and also extract the key information contained in these documents?" The key is the use of KnowledgeLake's document recognition software and SharePoint. The next question is, "How do we do it?"

The answer is KnowledgeLake's Professional Services. As with our Capture products, we have extensive experience when it comes to document and forms processing. We will evaluate your environment and configure your solution based on your requirements.

Implementation Services
KnowledgeLake Professional Services experience starts with implementation of our core imaging and document management solutions with Microsoft SharePoint as its backbone. We take this further by integrating with core Line of Business applications to provide your business with a true ECM environment.

Our collective experience includes Solution Architects, Technical Architects, Developers and Implementation Specialists that use our proven deployment methodology to get you up and running quickly and cost-effectively across your enterprise. Our offerings include:

• Implementation Plan Definition
• Current Environment Review
• Solution Design Based on KPS Best Practices
• Product Installation
• Solution Deployment
• Project management
• Training for Administration of Solution(s)
• Validation of Implementation