Case Study: Bigelow Tea Achieves 813% ROI And Two-Month Payback With ImageSilo

R.C. Bigelow, Inc. is a $100 million family business, selling tea worldwide. For decades, the Bigelow family has relied on automation in their factories, but most of the accounting and business operations were based on manual, paper processes. Without Enterprise Content Management (ECM), finding information was a recipe for inefficiency and preparing for annual audits brewed frustration.

After implementing ImageSilo, a Software-as-a-Service (SaaS) ECM service, and coordinating imaging with SOURCECORP Boston, Bigelow achieved 813% Return on Investment (ROI) and received project payback within two months! The project is even contributing to the Company's green initiatives by reducing paper use throughout their operations.