Become A Full-Service ECM Solutions Provider

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•Article: ECM Provider

Distribution executives discuss how VARs can become more valued to their customers and increase profits with document imaging and e-mail technologies.

Whether your customers are large insurance firms, midsize offices, or small retailers/manufacturers, the documents and correspondence they generate can be a potential liability. The escalation of federal, state, and local regulations are responsible for an increased demand for ECM (enterprise content management) solutions. The business efficiencies created with the latest content management systems are also fueling the growth of the technology. Companies can quantify reductions in the time it takes to retrieve documents and decreases in labor required when automated billing processes are implemented. These benefits create tremendous and diverse sales opportunities in many markets, but are VARs capitalizing on that potential?

Industry experts say many customers that need ECM solutions have not implemented them yet. While that gap seems discouraging, the upside is that VARs’ potential for future sales is enormous. Growth markets and compliance opportunities vary among geographies, but experts point out many industry similarities that solutions providers could be taking advantage of. I spoke recently with several ECM technology distribution executives about the vertical market and service opportunities for VARs, and how solution providers can build successful document imaging practices.

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•Article: ECM Provider