Barriers To Purchasing An Enterprise Content Management System By SpringCM

Traditional ECM installations involve the selection and procurement of generalized content management software, specialized department modules, configuration, customization, hardware, installation, integration, training and, in some cases, additional database optimization. User setup is generally time intensive and static, with upgrades and maintenance to the system supported by the customer, on the customer's premises.

Even though ECM on the whole is a proven category, in which big software vendors generate up to $1.3 billion in sales annually, many buyers remain disappointed with their investment. Unfortunately for customers, analysts estimate that up to 90 percent of enterprise DM licensed "seats" are not deployed. Why the gap? A closer look at the dynamics and economics of deploying DM across a large organization reveals several possible reasons.