Artificial intelligence (AI) and machine learning are included in almost every 2017 trends article, and rightfully so. Much like electricity in the first half of the 20th century and the internet in the past 20 years, AI and machine learning are poised to transform our lives in ways which were unimaginable only 10 years ago. In its list of the top 10 strategic technology trends for 2017, Gartner writes, “Artificial Intelligence and machine learning have reached a critical tipping point and will increasingly augment and extend virtually every technology enabled service, thing or application. Creating intelligent systems that learn, adapt, and potentially act autonomously rather than simply execute predefined instructions is primarily battleground for technology vendors through at least 2020.”
But what are AI and machine learning, and what impact will these technologies have on our industry? A2iA recently took time to talk with ECM Connection to answer these questions and more.
Q: Are artificial intelligence and machine learning the same thing, or are the two different technologies working in conjunction with each other?
A2iA: Artificial intelligence (AI) is the process of solving tasks humans can complete easily but are harder for computers. Machine learning is considered a subset of AI that refers to the methodologies that enable software to learn specific tasks without being explicitly programmed. This includes neural networks and deep learning.