ECM In Action: The Antigua Case Study

You may think manufacturing shirts has more to do with sewing machines than document management software, but there is much more to the business processes than meets the eye. When it comes to "on-demand" shirt creation and customization, a complicated and time consuming string of business processes is typically the net result. Fortunately, this is the type of problem a properly designed and configured ECM technology is made to solve. The approach many people use when selecting an ECM solution is to examine the software feature list to find out what the program can do. The little known secret about ECM software is that what it can do matters far less than how it does it. In terms of features, many ECM software suites are remarkably similar. However, it is when you look at how they work, you begin to see considerable differences.

In the end, you cannot simplify or streamline a business process if users refuse to utilize the software. Furthermore, if the implementation process takes too long or required customization costs a fortune, success is going to be much harder to achieve. Rather than throwing additional resources at their problems and negatively affecting their bottom line, Antigua chose iDatix to quickly address the issues. Antiqua was determined to reduce their 3 day processing time that was plagued by missing paperwork.