SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.
Analysts now see document capture as an important, growing market, however, many organizations and business leaders don’t see how it can be directly applied to deliver a range of practical benefits to the enterprise. This paper considers what motivates organizations to use capture technology, examines specific use cases and highlights some key case studies of successful document capture implementations.
Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.
Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.
As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.
Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.
Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.
Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.
There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.
Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.
How one service provider delivers high quality images of the most 'interesting' documents (for less!)
Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.
A recent consumer magazine survey showed that over 25% of the general public has had cause for complaint about their interactions with a product or service provider in the last year, and 64% would be put off switching their business to a company that had a poor reputation for customer service. “How satisfied are you with the service you received?” is no longer the key question for customer satisfaction measures.
Y Soft, a leading enterprise office solutions provider, recently announced YSoft SafeQ platform, a new version of the company’s flagship enterprise print management solution.
M-Files Corporation, a provider of solutions that dramatically improve how businesses manage documents and other information, recently revealed the results from a survey of working professionals pointing to the scope and degree to which companies are still reliant on paper and paper-based processes, and the risks to which this exposes them.
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, announced recently that it has been granted Patent No. 9,152,617 by the United States Patent and Trademark Office.
For high-volume scanning operations such as service bureaus, Business Process Outsourcers (BPOs) and corporate mailrooms, much of the document capture process is done manually.
Poor data quality as a result of incorrect, missing, or duplicate data costs businesses on average $14.2M annually.