Healthcare

Although technology continues to improve how healthcare organizations share information both within and outside their own walls, providing the right information at the right time to the right people is still often difficult.

A leading business process outsourcing firm (BPO) that focuses on the healthcare space contacted A2iA regarding the automatic routing, or indexing, of medical documents, including handwritten physicians’ notes, clinical documentation, and complex requisition forms. Although the BPO was already utilizing a classification engine, they were not satisfied with its performance.

Lockbox processing remains a lucrative business for financial institutions, representing billions of dollars annually in fees and interest income, plus revenues from ancillary bank treasury services. It also is a critical differentiator in a financial institution’s ability to win and retain corporate clients.

The wide variety of handwriting, which appeared on each form, was slowing down Maxim Health Systems’ ability to process the forms in a timely manner. In the past, patient consent forms were processed with manual data-entry -- a process that was tedious, time-consuming and unreliable.

Baptist Health South Florida (Baptist Health) is the largest faith-based, not-forprofit healthcare organization in the region, with a reputation for medical and service excellence.

Cabrini Health is a not-for-profit Catholic healthcare service with 3,800 employees and over 700 beds comprising of two acute care hospitals, a palliative care service, rehabilitation hospital, residential care facility, and pharmacy department.

Utilization of electronic record keeping systems is becoming increasingly predominant within the healthcare industry due to a wide range of benefits, ultimately resulting in improved quality of care and patient safety, not to mention controlled costs and time savings for healthcare providers.

A2iA is the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification software. With a focus on research and development, all technology is built in-house without the use of third- party engines, allowing for customization and complete control over its capabilities.

As a business professional, you know time is a precious commodity. You constantly need to distill new concepts, evaluate options, and implement complex strategies to reach current and potential customers. When you need information, you want it in a form that can be assimilated quickly—forget the mind-numbing detail and get to the point.

I recently sat down with Children's Hospital Foundation's Associate Director of Online Information Systems, Ken Fonzi, to discuss their unique communication and collaboration challenges. Here's a summary of what he had to say.

As one of the longest established healthcare providers in London, the Mental Health aspect of Camden & Islington NHS Foundation Trust has proud responsibility for a high density patient population spread across some 40 separate sites centered on St Pancras Hospital which itself has evolved from its Victorian beginnings as a work house.

A software automation initiative at AnMed Health, an Upstate South Carolina healthcare organization, has led to effi ciency gains, the ability to rapidly retrieve and share invoices electronically, improved vendor service and decreased paper storage needs within the accounts payable department. By KeyMark, Inc.