Healthcare

A leading business process outsourcing firm (BPO) that focuses on the healthcare space contacted A2iA regarding the automatic routing, or indexing, of medical documents, including handwritten physicians’ notes, clinical documentation, and complex requisition forms. Although the BPO was already utilizing a classification engine, they were not satisfied with its performance.

Since deploying the ibml scanning and document capture solution in 2009, Illinois National Bank has reduced its full-page scanning and processing costs, won new business in the lucrative healthcare and government markets, and grown its scanning and data capture revenues from existing customers. Illinois National Bank is using two ImageTrac® high-speed scanners powered by ibml’s SoftTrac® Capture Suite software. The bank keeps a third ImageTrac scanner at its disaster recovery site.

As one of the longest established healthcare providers in London, the Mental Health aspect of Camden & Islington NHS Foundation Trust has proud responsibility for a high density patient population spread across some 40 separate sites centered on St Pancras Hospital which itself has evolved from its Victorian beginnings as a work house.

The healthcare industry’s ability to streamline meaningful use and Health Information Exchange (HIE) efforts are largely based on the level of interoperability between management systems. Organizations have long been tasked with improving the accessibility of data throughout complex multi-channel workflows without sacrificing security, accuracy, time or budgets. With this natural progression of the industry’s efforts, Intelligent Capture has provided a critical bridge in accessing data held within paper medical documentation and making it available within the daily digital workflow, easing interoperability efforts and helping to facilitate an electronic industry.

Initiated by the customer’s C-Suite as part of a five-year savings plan, the organization looked to modernize operations within its primary business unit and to automate its paper-based processes. The chosen solution was required to provide value with respect to shortened processing times and increased efficiencies, but also by delivering an ROI.

A2iA is the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification software. With a focus on research and development, all technology is built in-house without the use of third- party engines, allowing for customization and complete control over its capabilities.

Lockbox processing remains a lucrative business for financial institutions, representing billions of dollars annually in fees and interest income, plus revenues from ancillary bank treasury services. It also is a critical differentiator in a financial institution’s ability to win and retain corporate clients.

Smarter data enables wellness health outcomes and cost reduction for self-insured employers and care providers.

Utilization of electronic record keeping systems is becoming increasingly predominant within the healthcare industry due to a wide range of benefits, ultimately resulting in improved quality of care and patient safety, not to mention controlled costs and time savings for healthcare providers.

Although technology continues to improve how healthcare organizations share information both within and outside their own walls, providing the right information at the right time to the right people is still often difficult.

Intermountain Healthcare is a nonprofit health system based in Salt Lake City, Utah, with 22 hospitals, about 1,100 employed primary care and secondary care physicians at more than 185 clinics in the Intermountain Medical Group, a broad range of clinics and services, and health insurance plans from SelectHealth. They are the largest healthcare provider in the Intermountain West, with over 33,000 employees and serving the healthcare needs of Utah and southeastern Idaho residents.

I recently sat down with Children's Hospital Foundation's Associate Director of Online Information Systems, Ken Fonzi, to discuss their unique communication and collaboration challenges. Here's a summary of what he had to say.