Healthcare

A leading business process outsourcing firm (BPO) that focuses on the healthcare space contacted A2iA regarding the automatic routing, or indexing, of medical documents, including handwritten physicians’ notes, clinical documentation, and complex requisition forms. Although the BPO was already utilizing a classification engine, they were not satisfied with its performance.

The wide variety of handwriting, which appeared on each form, was slowing down Maxim Health Systems’ ability to process the forms in a timely manner. In the past, patient consent forms were processed with manual data-entry -- a process that was tedious, time-consuming and unreliable.

Not one to rest on there laurels, Bronson Healthcare Group (BHG) has adopted a systemwide platform for enterprise content management (ECM). The ECM solution complements clinical applications in multiple departments with dozens of automated workflows to improve business operations and patient service.

eCopy’s products make it easy to incorporate paper-based patient information into various electronic medical records (EMR) systems. During this information capture and electronic fi ling process, CEs must implement safeguards to ensure that privacy is maintained at all times.

Utilization of electronic record keeping systems is becoming increasingly predominant within the healthcare industry due to a wide range of benefits, ultimately resulting in improved quality of care and patient safety, not to mention controlled costs and time savings for healthcare providers.

Since deploying the ibml scanning and document capture solution in 2009, Illinois National Bank has reduced its full-page scanning and processing costs, won new business in the lucrative healthcare and government markets, and grown its scanning and data capture revenues from existing customers. Illinois National Bank is using two ImageTrac® high-speed scanners powered by ibml’s SoftTrac® Capture Suite software. The bank keeps a third ImageTrac scanner at its disaster recovery site.

A2iA is the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification software. With a focus on research and development, all technology is built in-house without the use of third- party engines, allowing for customization and complete control over its capabilities.

Healthcare providers are adopting integrated enterprise applications to increase efficiency in care delivery, give clinicians access to a patient’s full health record, improve outcomes and reduce costs.  Spectrum Health System is a good example, now providing a patient’s complete electronic legal health record within 3 days of discharge, and reducing labor costs by over $2.5M annually. Plus, Spectrum’s ROI has been documented to be less than 1 year, and its 5-year ROI is estimated at over 860%.

Initiated by the customer’s C-Suite as part of a five-year savings plan, the organization looked to modernize operations within its primary business unit and to automate its paper-based processes. The chosen solution was required to provide value with respect to shortened processing times and increased efficiencies, but also by delivering an ROI.

Cost, scalability, and flexibility are reasons for Healthcare organzitaions to move applications to the cloud. In general, cloud adoption has been embraced due to the compelling business benefits that can be achieved.

At the 2011 conference, EMC's team of healthcare solution specialists spoke with several vendors and conferees and asked one question: "What is the best way to reduce costs and complexity in a healthcare IT infrastructure?" The overwhelming answer was to enable a cloud environment for patient data and to find a solution for managing so-called "big data."

Lockbox processing remains a lucrative business for financial institutions, representing billions of dollars annually in fees and interest income, plus revenues from ancillary bank treasury services. It also is a critical differentiator in a financial institution’s ability to win and retain corporate clients.