Healthcare

PRODUCTS

  • ibml SoftTrac Capture Suite
    ibml SoftTrac Capture Suite

    SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.

WHITE PAPERS AND CASE STUDIES

  • Enable BPOs To Improve Profit Margins While Delivering Quicker And More Accurate Access To Customers’ Data Processing Needs
    Enable BPOs To Improve Profit Margins While Delivering Quicker And More Accurate Access To Customers’ Data Processing Needs

    Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.

  • A Need To Standardize Scanning Hardware For Efficiency, Cost Effectiveness
    A Need To Standardize Scanning Hardware For Efficiency, Cost Effectiveness

    Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.

  • The Less Paper Businesses Use, The More Problematic It Becomes
    The Less Paper Businesses Use, The More Problematic It Becomes

    Analysts now see document capture as an important, growing market, however, many organizations and business leaders don’t see how it can be directly applied to deliver a range of practical benefits to the enterprise. This paper considers what motivates organizations to use capture technology, examines specific use cases and highlights some key case studies of successful document capture implementations.

  • Ugly Documents Need Love, Too.
    Ugly Documents Need Love, Too.

    How one service provider delivers high quality images of the most 'interesting' documents (for less!)

  • Intelligent Capture Enables A Healthcare Network To Reduce Staff, Streamline Document Retrieval And Enhance Data Security
    Intelligent Capture Enables A Healthcare Network To Reduce Staff, Streamline Document Retrieval And Enhance Data Security

    Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.

  • White Paper: Reading And Processing Checks
    White Paper: Reading And Processing Checks

    As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions.  However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction. 

  • Advanced Data Extraction Delivers Tangible Results Required For Improved Interoperability
    Advanced Data Extraction Delivers Tangible Results Required For Improved Interoperability

    As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.

  • Intelligent Information: Improving the Customer Experience

    A recent consumer magazine survey showed that over 25% of the general public has had cause for complaint about their interactions with a product or service provider in the last year, and 64% would be put off switching their business to a company that had a poor reputation for customer service. “How satisfied are you with the service you received?” is no longer the key question for customer satisfaction measures.

  • Streamlining Revenue Cycle Management For Improved Efficiency And Financial Outcomes
    Streamlining Revenue Cycle Management For Improved Efficiency And Financial Outcomes

    Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.

  • Document Scanners Onboard Ambulances Help Valley Health Quickly Share Medical Information
    Document Scanners Onboard Ambulances Help Valley Health Quickly Share Medical Information

    Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.

  • Country’s Oldest Imaging Services Provider Stays On The Cutting Edge With New Scanning Solutions From Kodak Alaris
    Country’s Oldest Imaging Services Provider Stays On The Cutting Edge With New Scanning Solutions From Kodak Alaris

    Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.

  • Extracting Value From ECM Deployments Through Shared Document Rendering Services
    Extracting Value From ECM Deployments Through Shared Document Rendering Services

    Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.

NEWS