Healthcare

A software automation initiative at AnMed Health, an Upstate South Carolina healthcare organization, has led to effi ciency gains, the ability to rapidly retrieve and share invoices electronically, improved vendor service and decreased paper storage needs within the accounts payable department. By KeyMark, Inc.

I recently sat down with Children's Hospital Foundation's Associate Director of Online Information Systems, Ken Fonzi, to discuss their unique communication and collaboration challenges. Here's a summary of what he had to say.

Although technology continues to improve how healthcare organizations share information both within and outside their own walls, providing the right information at the right time to the right people is still often difficult.

As one of the longest established healthcare providers in London, the Mental Health aspect of Camden & Islington NHS Foundation Trust has proud responsibility for a high density patient population spread across some 40 separate sites centered on St Pancras Hospital which itself has evolved from its Victorian beginnings as a work house.

Since deploying the ibml scanning and document capture solution in 2009, Illinois National Bank has reduced its full-page scanning and processing costs, won new business in the lucrative healthcare and government markets, and grown its scanning and data capture revenues from existing customers. Illinois National Bank is using two ImageTrac® high-speed scanners powered by ibml’s SoftTrac® Capture Suite software. The bank keeps a third ImageTrac scanner at its disaster recovery site.

The wide variety of handwriting, which appeared on each form, was slowing down Maxim Health Systems’ ability to process the forms in a timely manner. In the past, patient consent forms were processed with manual data-entry -- a process that was tedious, time-consuming and unreliable.

Utilization of electronic record keeping systems is becoming increasingly predominant within the healthcare industry due to a wide range of benefits, ultimately resulting in improved quality of care and patient safety, not to mention controlled costs and time savings for healthcare providers.

Lockbox processing remains a lucrative business for financial institutions, representing billions of dollars annually in fees and interest income, plus revenues from ancillary bank treasury services. It also is a critical differentiator in a financial institution’s ability to win and retain corporate clients.

Initiated by the customer’s C-Suite as part of a five-year savings plan, the organization looked to modernize operations within its primary business unit and to automate its paper-based processes. The chosen solution was required to provide value with respect to shortened processing times and increased efficiencies, but also by delivering an ROI.

Millions of H1N1 swine flu vaccines became available during the Fall of 2009, and while many contemplated whether or not to get the vaccine, government health officials had a different issue on their hands -- what to do with the millions of pages of healthcare forms that piled up once the shot became available.

A leading business process outsourcing firm (BPO) that focuses on the healthcare space contacted A2iA regarding the automatic routing, or indexing, of medical documents, including handwritten physicians’ notes, clinical documentation, and complex requisition forms. Although the BPO was already utilizing a classification engine, they were not satisfied with its performance.

As a business professional, you know time is a precious commodity. You constantly need to distill new concepts, evaluate options, and implement complex strategies to reach current and potential customers. When you need information, you want it in a form that can be assimilated quickly—forget the mind-numbing detail and get to the point.