Guest Series: Enterprise Capture: Tell-Tale Stories On Why Flexibility Matters

For several years now, capture technology has played a key role in helping organizations capture, process, and connect paper documents and data as digital information to business systems and processes. Many organizations who have a substantial volume of paper have implemented some type of solution to reduce the pain around managing paper –replacing paper with electronic forms or by transforming paper into electronic information through the use of capture. The deployments of document capture have often been on a need-by-need or department-by-department basis. Still the benefits have been substantial – reduced storage and processing costs, improved productivity, and minimized risk of losing critical information.

However, what has commonly been missed is the longer term vision around enterprise capture where unique enterprise-wide requirements need to be met as new business needs arise and the use of capture grows. The ability to support the new and ever changing business requirements largely depends on several key factors including the ability to support capture throughout the enterprise, intelligent document classification and data capture, enterprise integration, and customization of the solution. All these key points are what allow an enterprise capture solution to grow and support the requirements that come up as new departments and processes take advantage of capture.

In part six of our eight-part series on intelligent enterprise capture, we examine why a flexible approach to capture is key to the long-term success and on-going return on investment for which all organizations should strive.