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Article: Expect A Bright Future For Forms Processing
By Erin Harris, Business Solutions magazine
As forms processing continues to evolve, organizations worldwide continue to increase efficiency, accelerate cycle time, improve data accuracy, and reduce costs with forms processing. According to industry vendors, VARs must stay abreast of current and emerging trends and avoid costly mistakes to generate ROI when selling forms processing solutions.
Avoid Common Forms Processing Mistakes
VARs may not fully understand the technical issues surrounding forms processing. In particular, they have a tendency to present an overly optimistic view of hand- print recognition of form fields. "We frequently encounter customers who are surprised at hand-print recognition rates in real-life situations," says Rick Scanlon, director of sales engineering at Pegasus Imaging. "It doesn't matter how good the technology is, hand printing is simply too unreliable. Good form design is critical for successful ICR [information collection request] forms processing applications."
Used with permission from Business Solutions magazine.
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