The Planning Inspectorate Meets National Policy Standards And Actively Engages Citizens With Case Management Solution

With a mandate to oversee the planning and development of nationally significant infrastructure projects in the UK, effective management and governance of very complex and involved projects while providing a forum for public debate was a challenge The Planning Inspectorate needed to address quickly. Using OpenText ECM, The Planning Inspectorate put backend structure in place to ensure critical timelines are met, compliance with National Policy Statements (NPS) and using web-based publication of project documents and social media, citizens are actively engaged in the process.

Using a flexible Case Management solution from OpenText, The Planning Inspectorate manage highly complex national infrastructure projects while delivering full transparency and participation for citizens.

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