Should I Consider Case Management For My Department Or Enterprise?

By Victoria Pruitt, KeyMark, Inc.

Looking for an alternative to using Excel spreadsheets, Access databases or even paper documents (gasp!) to collect and manage data related to a specific process? A case management system can help.

If you’re feeling that running your business using spreadsheets is similar to a fish that has outgrown its tank, there is hope. While a case management solution is a powerful tool for tracking legal, social service or medical cases, its uses can actually be extended beyond typical case management scenarios. If you have processes that involve different steps and people, you have cases to manage.

A project, claim, dispute, contract, transaction, service, response or series of events may qualify as a “case.”

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