Grandbridge Meets Demand, Cuts Costs, Saves Space And Improves Business Process

By KeyMark, Inc.

Grandbridge, located in Charlotte, NC, is one of the largest fullservicecommercial and multifamily mortgage banking companies in the nation. They arrange permanent commercial and multifamily real estate loans, service loan portfolios, and provide asset and portfolio management as well as real estate brokerage services.

The Challenge
As Grandbridge continued to grow, they realized they needed to look for a more efficient way to handle their paper-intensive loan processing system in order to maintain their high level of success and meet customer demands. They were also running out of room and finding it increasingly difficult to keep all the documents needed for each loan in the appropriate location and accessible to each employee as needed. Grandbridge needed a solution that was flexible with a wide-range of functionality to accommodate not only today’s needs, but to allow for future expected growth.

The Solution
KeyMark, a systems integration and consulting company specializing in advanced data capture and business process management, worked with Grandbridge to develop a solution that would enable them to rapidly scan, index, store and retrieve their loan documents.