Input And Response Management: Your Path To Intelligent Process Automation

Input Management still presents a major challenge to mid-size and large organizations that need to process large volumes of text-based business transactions on a daily basis – transactions that rely on input received by mail, e-mail and the Internet. Only companies that adopt a solid digital mailroom approach that analyzes, understands, and automates all incoming mail will manage to successfully control this growing flood of information.

With the staggering development of the Internet, digital communication (e-mail, Web) plays an integral role in today’s input management, and an even more dominant role in tomorrow’s input management. In recent years, companies have been able to substantially reduce their processing costs per business transaction by implementing response management solutions for these digital communications. Digital mail is fast, easy to deliver, and can be processed and responded to automatically, provided one uses a smart approach.

By contrast, handling conventional mail has become quite inefficient. In addition to the burden of logistics and paper storage, the numerous manual steps make handling letter mail very expensive. What’s more, transferring document content to data systems – and on to further processing – not only requires you to switch media, but spend a significant amount of resources capturing data.

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