Forrester: The Total Economic Impact Of TRUCE Software

Cost Savings And Business Benefits Enabled By Contextual Mobile Device Management

TRUCE Software provides a contextual mobile device management solution that helps companies manage the safe and effective use of mobile devices in the workplace. Among the most common use cases for TRUCE Software is preventing mobile workers from becoming distracted while driving. TRUCE Software commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential ROI enterprises may realize by deploying TRUCE. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of TRUCE on their organizations.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with years of experience using TRUCE. TRUCE is a software-as-a-service-based (SaaS) solution that manages device usage while a vehicle is in motion; TRUCE targets mobile workforces. The software is loaded onto mobile devices, inclusive of smartphones, tablets, and laptops, and a beacon is placed within the vehicle to provide more refined context around usage permissions (e.g., texting is prohibited while vehicle is in motion). Through a web-based policy configurator, TRUCE allows businesses to whitelist apps that can be accessed on devices while the vehicle is in motion, such as navigation apps.

Prior to using TRUCE, the interviewed organizations were already highly safety conscious. Each organization recognized the danger posed by distracted driving both to their employees and to the communities in which they operate. Although these companies impose strict no-device policies, each lacked specific tools to help enforce such policies. Other supporting solutions, such as in-vehicle camera systems, served to identify distracted driving after the fact. While these solutions pinpointed fault or accountability, they fell short of preventing accidents in the first place.

Companies implementing TRUCE found that the solution prevented distracted-driving accidents. By substantially lowering the prevalence of distracted driving among customers’ workers, TRUCE lowered the cost associated with both vehicle collision damage as well as expenses associated with managing risk through insurance policies.