Farm Credit Services Of America Takes Control of Their Content

A major concern that all businesses have today is the explosive growth of information—and the enormous costs and risks associated with unmanaged content. The challenges associated with mismanaged email are multifold and complex, least of which is the substantial IT cost and complexity associated with maintaining the mail environment and the frustration faced by end users who are overwhelmed by the volume of email they deal with on a daily basis.

Faced with the growing need to curb the ramp-ant growth, cost, and risk of mismanaged email and the desire to provide a common records management service for all forms of information, Farm Credit Services of America (FCSAmerica) formed a work group in 2008 to look for the best way to meet the knowledge management and compliance needs of the association.

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