West Bend Mutual Insurance Modernizes Enterprise Communications Technology with Thunderhead NOW

West Bend Mutual Insurance Company in West Bend, WI, a property and casualty company offering homeowners, auto and business insurance, has selected Thunderhead NOW, Thunderhead's enterprise communications platform, in its quest to upgrade, yet easily integrate, the company's existing technology with a single document-generation solution.

Serving approximately 175,000 policyholders in Central US, West Bend's deployment of Thunderhead NOW will automate document generation for the company, ensuring maximum efficiency and time-savings, while reducing cost. Thunderhead's easy integration with workflow and business process management (BPM) and enterprise content management (ECM) software, made it the product of choice to support West Bend's output of more than one million pages annually.

Thunderhead's one-platform-for-all communications approach enables business users to manage personalized customer communications, improving time-to-value and customer retention. At the same time, Thunderhead NOW provides centralized control of enterprise issues, such as regulated content, brand protection, compliance and security.

"In our search for a way to modernize our enterprise communications technology, we selected Thunderhead due to its open standards," said Mari Hayes, director of application development for West Bend. "The platform allows greater flexibility, empowering West Bend with full control over our documents."

"As a growing insurance provider, West Bend must have access to the right tools for developing and maintaining relationships with its policyholders," said Glen Manchester, chief executive officer of Thunderhead. "West Bend has become a trusted insurance provider due to its ability to quickly and efficiently respond to customers everywhere. We're happy they've selected us, within our very competitive industry, as their preferred enterprise communications vendor."

About West Bend Mutual Insurance Company
West Bend Mutual Insurance Company, headquartered in West Bend, WI, provides property/casualty insurance products throughout the Midwest. The company specializes in package products like the Home and Highway and Contractors Businessowners programs, and is represented by 500 independent insurance agencies throughout Wisconsin, Illinois, Iowa, Minnesota, Indiana, and Ohio. Known throughout the industry for providing legendary service, West Bend has been rated A+ (Superior) by A.M. Best since 1973.

About Thunderhead
Thunderhead is the leading provider of enterprise solutions for the production of multi-channel business communications.

Thunderhead delivers the only enterprise platform that enables business users to manage the end-to-end process of creating intelligent personalized communications across multiple channels.

Due to its unique combination of Business User control, genuine open standards-based core, and enterprise capabilities, Thunderhead has quickly established itself as the clear market leader for financial services organizations and the standard for Investment Banking Trade Confirmations. Thunderhead's customer base includes many of the world's leading organizations, including Morgan Stanley, Prudential, Allianz and UBS, and is serviced from offices located in North America, Europe and Asia Pacific. Thunderhead is one of the world's fastest growing software companies, as recognized by Software 500 in the US and the Sunday Times in the UK.

For further information please visit www.thunderhead.com