ECM Drives Government Efficiency

By Ken Congdon, ECM Connection magazine

As regulations continue to increase their hold on government and agency watchdogs monitor spending, it is important for government agencies to cut costs and optimize efficiencies. As a result, many government institutions seek to digitize public records to provide constituents with convenient access to the information they require, while easing the burden on government administrators. ECM solutions are crucial to helping government agencies achieve these goals. However, the agency must clearly identify business goals to ensure the solution can fulfill these objectives. Recently, ECM Connection interviewed a few key vendor executives to provide government agencies with tips on how the right ECM platform can help them overcome their toughest challenges.