FEATURED CONTENT

Dealing With Data Storage And Management In A Suboptimal Environment

When you think about the mechanics involved in high-density storage systems, it becomes clear not every data storage system has the same level of reliability. We’re talking about incredibly small distances of less than the diameter of a human hair between the rotating disk and the heads that imprint data onto them. That doesn’t leave much room for error. And, when you consider that some storage solutions must operate in a less than ideal data center environment there are more factors to negotiate.

• Alaris Supports Ascentas’ Cloud-First Strategy
• Go Systems And Kodak Alaris Help New South Wales Council To Accelerate Digital Transformation
• Tower Products, Inc. Gains Accounts Payable Efficiencies With Digital Invoice Processing

• Women’s Equality Day: Reflecting On What We’ve Accomplished And Where We’re Going

  In honor of National Women’s Equality Day, we spoke to several women in the tech industry to learn how they’re working to level the playing field and breaking the glass ceiling.

• Why All-In-One Is Fast Becoming The Standard In CRM

  The conversation around CRM (customer relationship management) is always shifting. Over the past several years, we’ve seen cycles of increased focus on enterprise CRM technology and strategy and periods where the conversation has largely centered on the ways in which small and midsized businesses (SMBs) can utilize these tools to compete with larger corporations. At times we’ve seen a lot of buzz around CRM technology in specific industries (real estate, insurance and financial services comes to mind) and yet there’s also been a push toward customization and adaptability, particularly in the SMB space, for the CRM to flex to fit the needs of the specific business—regardless of their vertical or geographic location.

• Addressing Preference Management With Channel Granularity

  One of the key issues today across all industries is how to provide the best possible customer experience. In a digital environment, this can include appealing graphics and intuitive website navigation, as well as, increasingly, interactive communications. A positive customer experience is built on communication capabilities that help identify customers’ needs and interests, and offer personalized service that meets the expectations of each individual.  Here, “communication” itself is broader than any specific content or message. It means reaching customers with the information they want at the right time and through their preferred delivery channel.