SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.
Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.
As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions. However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction.
How one service provider delivers high quality images of the most 'interesting' documents (for less!)
It is easy for Chris Scarff to say when the Ray Morgan Company transitioned from selling copiers to selling technology. Describing and executing that change is a little more complicated as the $37-billion industry born out of the photocopier has Ray Morgan Company focusing on its software as much as its sales pitch.
Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.
Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.
Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.
Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.
Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.
From one-office concerns to those spanning multiple locations, staffing placement service providers and Human Resources departments face challenges in centralizing information, providing timely and accurate reviews of employment forms, and eliminating file cabinets of paper-based applications and on-boarding materials.
Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.
Big Data and unstructured information are among the greatest challenges that modern businesses face. The dilemma is that much of the world’s data is embedded in countless formats: from email to paper documents, to social media posts, to phone calls, text messages and more.
M-Files Corporation, a provider of solutions that dramatically improve how businesses manage documents and other information, recently revealed the results from a survey of working professionals pointing to the scope and degree to which companies are still reliant on paper and paper-based processes, and the risks to which this exposes them.
Konica Minolta Business Solutions (Canada) Ltd. (Konica Minolta), a leader in smart office solutions, enterprise content management and cloud services, is expanding its award-winning solutions portfolio with the launch of a new version of its automated document workflow application, Dispatcher Phoenix® ECM.
3E Company, a leading provider of environmental health and safety (EH&S) compliance and information management services, and Logical Data Solutions, Inc., a leading provider of environmental compliance and task management systems, recently announced a strategic alliance to deliver integrated solutions designed to enable customers to comply more effectively and efficiently with EH&S, chemical management, hazard communication, and workplace safety regulatory requirements.
OnBase by Hyland, an enterprise content management (ECM) solution, was ranked as the best Healthcare Document Management and Imaging (DMI) software product, according to the 2015/2016 Best in KLAS: Software & Services report, an independent ranking based on customer feedback from healthcare information technology providers.