SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.
As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions. However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction.
Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.
Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.
Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.
Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.
Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.
How one service provider delivers high quality images of the most 'interesting' documents (for less!)
Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations.
There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.
Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.
As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, released a new version of A2iA Mobility, its patented software toolkit dedicated to offline mobile data recognition and image analysis.
The term “information overload” was coined over a half century ago by social scientist Bertram Myron Gross. It’s a concept that nearly everyone can relate to, especially in today’s hyper-connected, digital world.
Citing the need of businesses to improve their workflow and maximize the benefits of paperless office procedures, Visioneer is introducing a new customer service program to help organizations make a smooth, rapid transition to high-volume document scanning.
Architecture, engineering and construction (AEC), like most document intensive industries, are rife with inefficiencies associated with storing, accessing and sharing information.
IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces the inclusion of configurable Index Panels in IntelliChief ECM's latest release, eliminating the step of data keying into enterprise resource planning systems (ERP) Accounts Payable Non-Purchase Order invoice data, enabling General Ledger coding automation to be executed by a single person.