SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.
Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.
From one-office concerns to those spanning multiple locations, staffing placement service providers and Human Resources departments face challenges in centralizing information, providing timely and accurate reviews of employment forms, and eliminating file cabinets of paper-based applications and on-boarding materials.
As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.
It is easy for Chris Scarff to say when the Ray Morgan Company transitioned from selling copiers to selling technology. Describing and executing that change is a little more complicated as the $37-billion industry born out of the photocopier has Ray Morgan Company focusing on its software as much as its sales pitch.
Digitizing patient information residing on hardcopy to integrate it into electronic medical records (EMR) is helping to pave the path to more efficient delivery of healthcare in the United States. Physician practices, health management organizations, neighborhood clinics, urgent care facilities and hospitals are moving along the spectrum to meet electronic medical records adoption goals set forth by both by government regulation and healthcare industry expectations.
Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.
Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.
Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.
Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.
Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.
There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.
A2iA, an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, announced recently the availability of mobile bill pay.
Quality Associates, Inc. (QAI), a provider of enterprise-class services and solutions for content management, document imaging and ECM, has won a $5M task order contract from the U.S. Department of Health & Human Services’ Office of Medicare Hearings and Appeals (OMHA).
Hyland, creator of OnBase announced recently that Forrester Research Inc. has recognized its product, OnBase, as a “Strong Performer” in The Forrester Wave: Dynamic Case Management, Q1 2016 report.
Toshiba America Business Solutions and Nuance Communications, Inc. recently announce a new multi-year strategic partnership to enhance Toshiba’s solutions portfolio.
IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces the release of Sales Order Processing Automation, a review of marketplace capabilities to reduce order processing time and optimize cash flow.