SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.
When your health system encompasses over 400 clinics and emergency departments, plus three hospitals covering a large portion of the eastern United States, your information management system needs to be powerful and scalable, yet easily accessible and simple to use. “As we grew, we had to address new challenges, meet new government mandates, and provide faster access to information,” recalled their Senior Manager of Technology Solutions. “And we needed to cut costs at the same time.”
Scanners from Kodak Alaris help workers achieve objectives with a combination of high-volume output and outstanding reliability.
Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
It is easy for Chris Scarff to say when the Ray Morgan Company transitioned from selling copiers to selling technology. Describing and executing that change is a little more complicated as the $37-billion industry born out of the photocopier has Ray Morgan Company focusing on its software as much as its sales pitch.
Data Repro Com Ltd enables sophisticated implementation of scanning, storage, and active file management solution, aided by information capture technology from Kodak Alaris.
As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.
Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.
As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions. However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction.
The Research Foundation of the City University of New York (RF-CUNY) serves the nation’s largest urban public university, and manages grant awards exceeding $410 million in areas ranging from research in the natural and social sciences, training, job placement, curriculum planning, assessment, program evaluation, media production, and software development. The foundation has roughly 12,000 employees who serve in a variety of functions throughout CUNY’s 24 colleges, professional schools and off campus sights. The RF’s main function is to offer flexibility and respond quickly to the changing conditions and requirements of its many sponsors.
Chicago Records Management increased its digital document scanning productivity by three to five times for one of their key customers. Now they process documents more quickly with fewer resources using OPEX’s Universal Document Scanning Workstation, Falcon®.
Returned mail presents a logistical and operational challenge for companies with large volumes of mail. Companies often have to perform a significant amount of manual work to determine the reason that a mail piece was returned, and then make additional efforts to update address information.
Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.
M-Files Corporation, a provider of solutions that dramatically improve how businesses manage documents and other information, recently announced the immediate availability of M-Files Capture, a powerful new production scanning and document classification solution.
A2iA (@A2iA), a world leading developer of artificial intelligence and machine-learning based text recognition, information extraction and intelligent document classification toolkits, recently announced the availability of a2ia TextReader V5.0.
Citing the need of businesses to improve their workflow and maximize the benefits of paperless office procedures, Visioneer is introducing a new customer service program to help organizations make a smooth, rapid transition to high-volume document scanning.
Big Data and unstructured information are among the greatest challenges that modern businesses face. The dilemma is that much of the world’s data is embedded in countless formats: from email to paper documents, to social media posts, to phone calls, text messages and more.
Canon U.S.A., Inc., a leader in digital imaging solutions, recently announced the availability of Therefore Online SMB, an information management and workflow application that will help small and medium-sized businesses work smarter by providing a ready-to-use, scalable solution that simplifies content capture and storage while helping to improve business processes.