Guest Column | By Sharon Varalli, Nuance Document Imaging
What differentiates great companies from also-rans is the ability to maximize productivity and superior customer service. Organizations can gain a significant competitive advantage by adopting automated document management.
Located in the Southeastern United States, this business services group is the print and mail hub of all North American operations for a major manufacturer and retailer. The 1,100 employees, located amidst a three-building campus, are vital in the administration and printing and mailing of payroll checks, coupons, vouchers, product labels, event flyers, and sales materials.
Guest Column | By Rick Costanzo, Kodak Alaris Information Management
A great customer onboarding experience starts by reducing complexity. Routine processes like customer onboarding frequently become bogged down by the sheer volume of data and documents. This leads to a process that takes too many steps and zig-zags between paper and digital touchpoints.
For the past several years, A2iA, Artificial Intelligence and Image Analysis, has been focusing its attention on delivering a product for lifting and indexing data from medical records, billing claims, and administrative paperwork such as admittance and discharge forms.