White Paper

Reverse Logistics Software For Service Providers

Reverse Logistics

Reverse Logistics, “all operations related to the reuse of products and materials”, is a growing challenge for B2C and B2B manufacturers, retailers and service organizations. Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, from RMA creation through billing, service organizations can increase productivity, improve the customer experience, and significantly reduce costs.

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