QAI Streamlines The Process Of Maxim Health Systems With A2iA FieldReader

Quality Associates Incorporated (QAI), a document management solutions provider and A2iA Value-Added Reseller, utilized A2iA FieldReader™ Custom Module for Ascent Capture to streamline the process for one of their largest data-entry projects, Maxim Health Systems. Maxim Health Systems, a division of Maxim Healthcare Services, is one of America’s foremost providers of flu shots and wellness services, conducting flu clinics onsite at numerous retail and corporate locations in the United States.

Each year, Maxim Health Systems administers flu shots at over 45,000 locations nationwide, and requires that every Medicare and HMO-insured flu shot recipient complete a handwritten medical consent form at the point of service. This project consisted of processing over 2-million patient consent forms, each with a variety of handwriting styles, in a five-week period. The consent forms included various document types, all providing information such as demographics, insurance name, clinic ID, and whether or not the patient received an influenza and/or pneumococcal vaccine shot.

CHALLENGE

The wide variety of handwriting, which appeared on each form, was slowing down Maxim Health Systems’ ability to process the forms in a timely manner. In the past, patient consent forms were processed with manual data-entry -- a process that was tedious, time-consuming and unreliable.

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