Q&A

Position Your Service Bureau Not Only To Survive, But To Thrive

Source: OPEX Corporation
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Opportunities exist for service bureaus to grow their business and increase margins by paying attention to industry trends, but you need to know where to look.

Contributing writer, Rob Goodman

There are an increasing number of document scanning jobs to be won in the service bureau market, but there is also increased competition — making it more challenging to submit winning bids. Winning bids often come at the expense of thinner margins — making it harder for bureaus to survive. Is there an answer to this dilemma? Can service bureaus really thrive in this economy?

Phil Sylvester, Strategic Projects Analyst for OPEX Corporation, immersed himself in the service bureau market for the past two years. He has visited numerous service bureaus, assessing their operations and interviewing their executives. This research has helped Sylvester better understand the current state of the service bureau market and suggest ways that bureaus can increase the efficiency and profitability of their companies.

I recently had the opportunity to talk with Phil to get his thoughts on the current state of service bureaus and what could help them to not only stay ahead of the competition but also thrive in an industry that is constantly evolving.

To read more download the full Q&A below.