Optimizing Your Back Office Through Enterprise Content Management

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•White Paper: Optimizing Your Back Office Through Enterprise Content Management

This white paper focuses on how organizational agility and competitiveness can be enhanced by a sustained focus on reducing inefficiencies and cutting costs out of back-office functions. The benefits of improving the efficiency of back-office processes and workflows go beyond simply digitizing information and automating processes. By squeezing out inefficiencies in back-office processes, organizations can more effectively leverage their information assets to deliver better value to their customers.

Datamonitor describes various roles that enterprise content management (ECM) solutions can play in this context. From on-the-ground back-office processes to departmentaland corporate-level management, ECM solutions are an essential component of helping organizations:

• Achieve greater efficiencies in critical business processes, such as invoice and purchase order processing, accounts payable exception handling, or email archiving and document retention for litigation discovery;
• Facilitate the flow of information across the organization, such as is needed in exception handling, review and approval requests, auditing, regulatory reporting, and analysis of overall organizational effectiveness;
• Enable tighter governance and controls to help organizations meet internal governance and auditing standards, as well as meet external compliance requirements.

The white paper also shows how successful ECM strategies deliver benefits ranging from savings in terms of time and cost, more efficient use of physical space and facilities, increased transparency throughout the organization, better document security, improved ability to provide documentation for audit purposes, and even improved employee and manager satisfaction.

Click Here To Download:
•White Paper: Optimizing Your Back Office Through Enterprise Content Management