News | May 15, 2017

OPEX And Ricoh USA, Inc. Collaborate On An Intelligent Delivery Mail Solution For Enterprises

Source: OPEX Corporation
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An intelligent, digitally-based solution for mailrooms

OPEX Corporation announced recently their participation in Ricoh USA, Inc.’s new RICOH Intelligent Delivery Services offering, a complete digital “mailroom to recipient” platform designed to address the challenging questions that have faced digital mailroom concepts in the enterprise for the last decade.

For more than 40 years, OPEX has been a leader in mailroom automation. The RICOH Intelligent Delivery Services offering, compatible with OPEX hardware, “unifies the inbox,” even for remote, mobile and hotdesking workers. Mail is digitized, notifying recipients and enabling them to reject unwanted mail or choose to receive it, physically and/or electronically. The patent-pending RICOH Intelligent Delivery Services empowers businesses (who frequently bundle Ricoh’s solution with OPEX hardware) to reduce costs from delivering undesired mail, measure the impact of return mail, and boost speed and efficiency by funneling relevant mail pieces to employees in their preferred format.

At launch, RICOH Intelligent Delivery Services uses the OPEX Mail Matrix, the intelligent mixed mail sorter, which offers the ability to sort and track items as they enter the mailroom. RICOH Intelligent Delivery Services enables e-mail notification of mail or small parcels’ receipt and provides each recipient with customized delivery options.

When used as part of RICOH Intelligent Delivery Services, OPEX Falcon scanners digitally capture each mail piece, as well as the contents, of a wide variety of incoming mail in a single pass. This new Intelligent mailroom service can drastically reduce the distribution of junk mail and increase the accurate and timely delivery of important post, both digitally and physically across the corporation.

“We are thrilled to be a part of the RICOH Intelligent Delivery Services offering for the enterprise,” said Jeff Geshay, Manager of Business Alliances at OPEX Corporation. “The OPEX Mail Matrix and Falcon Series of Scanners are designed to minimize multiple sorts, prep, paper handling, and other manual tasks associated with incoming mail. By combining with Ricoh’s offering, our solutions can provide not only improvements in efficiency, but also in superior integrity, accountability, image quality and overall productivity.”

The combined solution promises to address the growing number of remote employees who work from home, are constantly on the road, or work in remote locations. As part of the fully implemented solution, employees can request confidential digital delivery of their mail’s contents or direct the mailroom to physically deliver, recycle or even hold their mail for pick-up.

About Ricoh
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. Under its corporate tagline – imagine. change. – Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD). For more information, visit

About OPEX Corporation
OPEX Corporation is a recognized global leader providing state-of-the-art document imaging platforms, high-speed mailroom automation and warehouse automation technologies. Since 1973, OPEX systems have provided performance enhancing workflow solutions and cost-effective results to thousands of organizations worldwide. Today, OPEX systems deliver profitability and efficiency in a variety of settings around the world, including fulfillment operations, distribution centers, financial services, healthcare, government, utilities, service bureaus, insurance, and educational institutions. For more information, visit

SOURCE: OPEX Corporation