Featured Articles
Position Your Service Bureau Not Only To Survive, But To Thrive

There are an increasing number of document scanning jobs to be won in the service bureau market, but there is also increased competition — making it more challenging to submit winning bids. Winning bids often come at the expense of thinner margins — making it harder for bureaus to survive. Is there an answer to this dilemma? Can service bureaus really thrive in this economy?

Distributed Scanning Deployment Yields Huge Productivity Gains

An insurance company with more than $20 million in premiums written per year was struggling with a labor-intensive document management process. A distributed model where every field agent is issued a desktop scanner eliminated packaging and shipping costs, allowing agents to focus more of their time and energy on serving existing customers and finding new ones.

How Government Agencies Are Improving Citizen Engagement And Streamlining Digital Transformation
 

Throughout all industries, self-service automation has become key to driving next-generation workflows and to saving money. The same holds true for government agencies, who, in the early stages of modernizing business processes, tended to look only at reducing costs. As their strategy and implementation developed, the digital transformation process included a move towards improving user engagement and experiences.

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ibml SoftTrac Synergetics: Post-Scanning Intelligent Document Recognition
Many organizations incur high costs and slow turn around times by having to manually index document types and metadata. Much of this operational cost can be reduced and turn around times can be improved by using SoftTrac Synergetics.
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