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Featured Articles
Turn Customers Into Advocates By Digitizing Back Office Operations
Ken Burns via the OnBase Blog
From business unit managers all the way to C-suite executives, people have come to view the ability to design and deliver compelling digital customer experiences as strategic for stimulating growth. As a result, CIOs are under pressure to pivot their investment focus away from traditional, run-the-business IT initiatives toward “customer experience” capability platforms.
Extraction Desk Implementation Controls Cost And Efficiency
By OPEX Corporation
Specializing in the production of business critical outbound communications such as transactional mail, operational letters, debt collection, PINs, and security print, Adare has developed solutions that support legal and regulatory compliance, data security, and data-driven, fully variable content.
Streamlining RCM To Improve Efficiency, Financial Outcomes
By A2iA Corporation
Modernizing the revenue cycle can help optimize financial performance and improve interoperability efforts. As the transition from fee-for-service payment systems to value-based care reimbursement occurs, new payment models will need to be adopted industrywide, but this will not be an easy feat.
Get Lean With Your Workplace Document Processes
  Challenge areas such as reducing repetitive processes, organizing disparate systems, and enforcing policy changes can arise across all industries, especially those that are particularly data driven and document intensive. Using lean principles — typically applied in manufacturing settings — through the use of document capture, output services, and content management technologies can help improve your organization’s document management and automate document workflows with security features and reduced waste.
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