Throughout all industries, self-service automation has become key to driving next-generation workflows and to saving money. The same holds true for government agencies, which, in the early stages of modernizing business processes, tended to look only at reducing costs. As their strategy and implementation developed, the digital transformation process included a move towards improving user engagement and experiences.
Dentegra serves enrollees in both commercial and government-sponsored programs. Recently, it turned its attention to an ambitious automation project: improving claims processing for a large government client.
The mobile revolution has changed the way people work forever. Integration, mobility, and compliance are the hot topics. Enterprises understand this and mobile is undoubtedly set to be the biggest area for ECM investment in the future.