Overview: A global corporation in the pulp and paper industry, with operations in 54 countries, was using SAP Enterprise Resource Planning (ERP) software to manage many different aspects of their business. A necessary part of their operations involved demonstrating compliance with environmental regulations, such as ISO/IEC 17025, involving water quality. To document compliance, they utilized the QM (Quality Management) module of the SAP software in their in-house laboratories. The companies’ laboratory workflows involved performing extensive calculations on Excel spreadsheets, and then entering the results into the SAP-QM system manually.
In order to allow for greater efficiency and optimization in their laboratory processes and more sustainable growth for the company, the company made the decision to implement a LabWare LIMS. The initial plan was to implement and integrate LabWare across 3 different laboratories in South America. If this initial project was a success, the company intended to expand the LabWare implementation into all its laboratories across the globe.
Business Challenge: The main issue that the company was facing was a bottleneck in their laboratory operations caused by manual processes. Their laboratory operations were effectively maxed out in terms of the number of samples that they could process, and this made future company growth and expansion problematic.
Although the company recognized the need to upgrade their laboratory informatics, they had created a very tight budget for the LabWare implementation, along with a short timeline for completion. Some of the key requirements for the implementation which were determined by the project team included:
Service Provided: In order to ensure a successful LabWare implementation that would meet the needs and requirements of the customer, the project team applied a best practices methodology that included:
Results Delivered: The customer was very pleased with the LabWare implementation. The project was completed in 5 months and on budget. Some of the results from the project include:
ABOUT ASTRIX TECHNOLOGY GROUP
Scientific resources and technology solutions delivered on demand
Astrix Technology Group is an informatics consulting, professional services and staffing company dedicated to servicing the scientific community for over 20 years. We shape our clients’ future, combining deep scientific insight with the understanding of how technology and people will impact the scientific industries. Our focus on issues related to value engineered solutions, on demand resource and domain requirements, flexible and scalable operating and business models helps our clients find future value and growth in scientific domains. Whether focused on strategies for Laboratories, IT or Staffing, Astrix has the people, skills and experience to effectively shape client value. We offer highly objective points of view on Enterprise Informatics, Laboratory Operations, Healthcare IT and Scientific Staffing with an emphasis on business and technology, leveraging our deep industry experience.