Estes Express Lines: Speedy Document Delivery Streamlines Business Processes

Estes Express Lines has implemented eCopy ScanStation OP document capture software in over 80 regional terminals to manage documentation for less-than-truckload shipments. The solution manages bills of lading and delivery receipts (DR), scanning them at the terminals, and makes them available to customers via a web portal. Using eCopy in conjunction with their other systems, they have shortened their invoicing cycles significantly Invoices and accompanying documentation are now available to corporate, and customer-billing issues can be resolved more rapidly.

Utilizing the new MFP's for scanning allows the end users to scan much more quickly—making them more productive. The company headquarters immediately receives the high quality scans of Bills of Lading and Delivery Receipts and can generate customer invoices instantly, significantly shortening the payment cycle.