Document Imaging Trend Report — Small To Medium Businesses

There are an estimated 167,000 medium size businesses in the United States alone. These are organizations with between 100 to 1,000 employees. Additionally, there are literally hundreds of thousands of small businesses with less than 100 employees. These organizations face many of the same issues as major enterprises. They are dealing with competitive pressures and are seeking ways to maximize their efficiencies and to enhance their customer service. They are struggling with economic issues and are seeking ways to cut costs and to maximize the use of their valuable resources.

Small to medium size businesses (SMBs) present a major opportunity for Enterprise Content Management, including the critical document imaging component as it will help them cut costs, accelerate their business processes, streamline business operations, aide with regulatory compliance and ensure the protection of their valuable information asset.

Although SMBs share many common business problems and objectives with larger organizations, the sales cycle, implementation requirements and budgets will vary dramatically.

Many SMBs are faced with serious economic issues. The price of gas alone is having a serious impact on many of these organizations whose businesses rely heavily on shipping and courier services to market and sell their products and services. These organizations are seeking to achieve significant cost reductions.