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Backup Is Broken & Needs A Revolution To Fix It

Backup, Continuity, And Archiving

Most big corporations have their backup houses well in order; They can afford high-end SANs powered by top disk arrays. They often have multi-tier backup and disaster recovery systems in place. They have the money to buy more space when they start to run out—And the smartest ones are using the cloud as an additional layer of security.

Many small to mid-sized businesses, and similar organizations like non- profits and schools, aren’t so wealthy or prepared. Few can keep pace with the growth of storage, and far too many lack proper policies or employees with enough experience and time to do the job properly. They struggle with substandard equipment and don’t know if their backups will work when the time comes to restore the data.

A catastrophic failure can put them out of business faster than you can imagine.

There’s a vast need for efficient, affordable data backup that satisfies enterprises and small businesses alike. The current model isn’t cutting it.

Backup Is Broken

Don’t believe that backup is broken? Then maybe you should listen to Dave Russell, the Vice President of storage technologies and strategies for research giant Gartner. He penned the presentation “The Broken State of Backup”.

Russell argues that companies “should expect to fundamentally change their backup/recovery investment strategies.” He supports his claim by noting today’s most common backup issues, including: backup failures and technology obsolescence.

Why Gartner Thinks Backup Is Broken:

  • Too much faith in backups
  • Lack of consistent testing and verification
  • Backup failures
  • Age and deterioration of media
  • Technology obsolescence

What Are The Obstacles To Efficient Backup

  • Businesses going for long stretches between backups, meaning files are outdated at the time of backup.
  • Reliance on only one tier of backup, posing problem if it fails.
  • Multiple technologies in use which don’t necessarily integrate.
  • Issues backing up the virtual machines being added.
  • Availability needing to be maintained at historically high levels to satisfy increasingly impatient customers.
  • Increase in compliance standards that must be followed

Backup Is Slow And Unreliable

Even when a backup seems to go fine, it may well have failed. According to Gartner, in the average data center, backups only succeed around 85% of the time. In the average remote office, that drops to 75%. Unfortunately, many failures aren’t discovered until the data needs to be restored.

Again, you need a revolution to solve your backup issues – one that involves backing up data in the cloud, paired with exceptionally fast backup software.


With MSP Backup & Recovery, there are several ways to restore a server
that irrevocably lost all its data due to a catastrophic crash, natural disaster or theft. If data recovery isn’t time-sensitive, a physical disk containing the data can be mailed out.

But waiting isn’t always the optimal choice. In most cases, businesses will want to restore high-priority data from the cloud to ensure critical operations are up and running quickly. Then, lower-priority files can either be shipped physically or restored from the cloud. MSP Backup & Recovery ensures a fast return of operations by quickly restoring Exchange – which is the lifeblood for many companies – and recovering core applications. The process is often completed before workers notice there’s a problem.

In fact, you can fine-tune restores, starting as small as just one file, and moving up to a directory, group of files, or a complete restore. For files so important they just can’t wait for a restore, MSP Backup & Recovery offers a virtual drive where you can retrieve files from a backup without going through a restoration process. End users can even use the virtual drive to get back their own lost files, a form of self-service that appeals to you as a service provider and end users alike. Even better, this self-service restore works right from Windows® Explorer.

Recovery is fast with MSP Backup & Recovery because only priority data is coming back right away. The data has already been compressed to 70% of its original size, using the technology’s deep deduplication technique.

Disk-To-Disk-To-Cloud (D2D2C)

op storage experts believe the right way to do backup is disk-to-disk-to- cloud (D2D2C). Here, you back up your primary disk – usually a server but it could be a client – to a backup disk. There is a secondary backup tier in the cloud. The beauty of this approach is that you don’t have to buy and manage the actual infrastructure for the second tier.

With MSP Backup & Recovery’s Local Speed Vault™ feature, there are a number of ways to implement D2D2C without incurring a lot of extra software fees. Local Speed Vault simultaneously places backup data on a local disk and the cloud. Locally, the data can reside on a NAS, network share, or even a client computer. Each case offers fast local access.

In the event of a recovery, MSP Backup & Recovery will determine the best place to restore data from, whether from the cloud store or locally over the LAN.

Think Fresh

The status quo has ruled the storage roost too long. Nimble companies like SolarWinds MSP are moving the needle with ultra-high performance, D2D2C, and the efficiencies that come from deep deduplication.

In Gartner’s analysis, key innovations have indeed recently come from more agile players.

Key Innovations In Backup/Recovery Tools:

  • Increased efficiency
  • Scalability
  • Successful backup
  • Successful restores
  • Easy management & upgrades


At the core, the problem with providing backup services to businesses is there are too many moving parts- pieces need to be bought, configured, managed, and upgraded. Since backup doesn’t generate revenue like an e-commerce site or customer relationship management (CRM), making a business case for it has been a challenge.

But that logic no longer applies. Fast, secure, reliable backup is now business-critical. Finding the right architecture and solution partner to help you deliver it as a service in a cloud-based environment is an absolute priority.