SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.
As interoperability becomes increasingly important, healthcare organizations must adapt their processes to be smarter.
Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system. Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.
How one service provider delivers high quality images of the most 'interesting' documents (for less!)
As much as credit cards and digital wallets have tried to take over, checks are still a very prevalent and practical way to make payments and financial transactions. However, just because consumers and businesses are still relying on traditional, paper-based financial transactions doesn't mean that technology can't streamline deposits and improve customer satisfaction.
Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.
From one-office concerns to those spanning multiple locations, staffing placement service providers and Human Resources departments face challenges in centralizing information, providing timely and accurate reviews of employment forms, and eliminating file cabinets of paper-based applications and on-boarding materials.
Valley Health is a nonprofit organization providing healthcare to people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Valley Health operates six hospitals in the geographic area, providing nearly 600 inpatient beds and more than 100 long term care beds. On a yearly basis, Valley Health averages more than 30,000 inpatient admissions and more than 140,000 emergency room visits, with total outpatient encounters numbered around 800,000. The organization employs more than 5,000 people and has a medical staff of more than 500 professionals.
Chicago Records Management increased its digital document scanning productivity by three to five times for one of their key customers. Now they process documents more quickly with fewer resources using OPEX’s Universal Document Scanning Workstation, Falcon®.
Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.
Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.
Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.
Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.
IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces IntelliChief ECM Approved Oracle PartnerNetwork, Gold Level Product Integration (Oracle Corporation - ORCL (NYSE).
Validating its outstanding IT channel programs, combined with first-rate products, service and support, Kodak Alaris was named one of Business Solutions Magazine’s Best Channel Vendors for 2016 in the Enterprise Content Management (ECM) Hardware category.
Recently, Hyland announces the annual release of its enterprise information platform, OnBase 16, which includes more than 3,000 customer-driven enhancements to help organizations better manage content, processes and cases throughout the information lifecycle.
ibml, a leader in information capture solutions for the enterprise, today announced a new release of its SoftTrac® Capture Suite software with significant enhancements and new capabilities. SoftTrac Capture Suite 4.0 provides more tools to intelligently capture and process information from any input source, resulting in faster delivery of content to downstream systems and processes, fewer downstream errors, and more secure, compliant capture operations.
A2iA, a world leading developer of handwritten and machine printed text recognition, information extraction and intelligent document classification toolkits, announced the availability of a2ia mNote, a new software toolkit that turns cursive handwritten notes into searchable, digital text by simply taking a photo of the paper document with a smartphone or tablet.