Healthcare

PRODUCTS

  • ibml SoftTrac Capture Suite
    ibml SoftTrac Capture Suite

    SoftTrac® Capture Suite delivers the robust functionality required in today’s increasingly complex capture environment.

WHITE PAPERS AND CASE STUDIES

  • Enable BPOs To Improve Profit Margins While Delivering Quicker And More Accurate Access To Customers’ Data Processing Needs
    Enable BPOs To Improve Profit Margins While Delivering Quicker And More Accurate Access To Customers’ Data Processing Needs

    Automation is the key to a successful document workflow, and something that service bureaus must manage on a daily basis. With razor thin profit margins, business process outsourcing (BPO) organizations know all too well the importance that technology plays in developing a successful document management system and their ability to meet customer timelines and requirements.

  • A Need To Standardize Scanning Hardware For Efficiency, Cost Effectiveness
    A Need To Standardize Scanning Hardware For Efficiency, Cost Effectiveness

    Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees—in addition to nearly 4,200 staff and medical group physicians—and reported $3 billion in revenue in its latest fiscal year.

  • Extracting Value From ECM Deployments Through Shared Document Rendering Services
    Extracting Value From ECM Deployments Through Shared Document Rendering Services

    Globalization, the high rate of content creation, and increasing compliance requirements have accelerated the proliferation of Enterprise Content Management (ECM) technology. Managing and leveraging the ever-growing amount of content held within these repositories has become an increasing challenge to IT organizations for the last decade.

  • Ugly Documents Need Love, Too.
    Ugly Documents Need Love, Too.

    How one service provider delivers high quality images of the most 'interesting' documents (for less!)

  • Intelligent Capture Enables A Healthcare Network To Reduce Staff, Streamline Document Retrieval And Enhance Data Security
    Intelligent Capture Enables A Healthcare Network To Reduce Staff, Streamline Document Retrieval And Enhance Data Security

    Healthcare reform has made improving operational efficiency all the rage in the healthcare industry. One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.

  • Dentegra Group Improves Claims Processing Efficiency
    Dentegra Group Improves Claims Processing Efficiency

    Insurance claims processing is a complex endeavor, and for companies that manually manage the incoming documents, it is very time-consuming. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

  • Streamlining Revenue Cycle Management For Improved Efficiency And Financial Outcomes
    Streamlining Revenue Cycle Management For Improved Efficiency And Financial Outcomes

    Many healthcare organizations are advancing beyond the implementation of electronic health record (EHR) solutions and are now faced with new challenges: how to improve the health information exchange and to enhance the overall financial performance of the care facility. It has become imperative that providers, payers, and patients have expedited accessibility to health information.

  • Country’s Oldest Imaging Services Provider Stays On The Cutting Edge With New Scanning Solutions From Kodak Alaris
    Country’s Oldest Imaging Services Provider Stays On The Cutting Edge With New Scanning Solutions From Kodak Alaris

    Founded in 1939 as Biel’s Photocopy Service, Biel’s Document Management is the oldest imaging services provider in the U.S. Through their work as a service bureau and also as a value-added reseller (VAR) of scanning hardware and software, they deliver innovative document management solutions that enable companies to scan, store, retrieve, and use information more efficiently, accurately, and securely.

  • Double-Digit Productivity Improvements
    Double-Digit Productivity Improvements

    Naviant boosts productivity on its document conversion jobs by as much as 87 percent with the OPEX Falcon® document scanning workstation.

  • Streamlining Access To Critical Healthcare Operations
    Streamlining Access To Critical Healthcare Operations

    The healthcare industry’s ability to streamline meaningful use and Health Information Exchange (HIE) efforts are largely based on the level of interoperability between management systems. Organizations have long been tasked with improving the accessibility of data throughout complex multi-channel workflows without sacrificing security, accuracy, time or budgets. With this natural progression of the industry’s efforts, Intelligent Capture has provided a critical bridge in accessing data held within paper medical documentation and making it available within the daily digital workflow, easing interoperability efforts and helping to facilitate an electronic industry.

  • Seven Requirements For Managing Effective Customer Communications
    Seven Requirements For Managing Effective Customer Communications

    Nearly every sizable organization on the planet has at least one customer relationship management (CRM) software system.  Over the years, as these systems expand and mature, most organizations compile a wealth of customer data that can be segmented for automated, ongoing customer communications. Unfortunately, the primary form of communication is a steady stream of unsolicited emails which, over time, results in diminishing response rates and click-throughs, doing little to drive meaningful customer engagement.

  • White Paper: Unstructured Invoice Recognition And Processing
    White Paper: Unstructured Invoice Recognition And Processing

    There is no doubt that imaging technologies such as forms recognition and optical character recognition (OCR) have revolutionized the way companies do business, and have freed up countless man-hours from the tedious and error-prone task of data entry. However, these technologies still rely on the assumption that the data will be located in the same place on every document.

NEWS