By Derrick Murphy
The television infomercial for a popular kitchen appliance tells viewers that they can "Set it and forget it!" While that claim might work for rotisserie ovens, it's a bad idea for scanning operations.
Operations require constant monitoring and evaluation to ensure that the right technologies and processes are in place to meet the organization's needs. Unfortunately, many organizations only take a hard look at their operations when problems become too large to ignore. By then, it's too late.
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