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Records Management: A Real World Guide
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IBM Enterprise Content Management
Yes, users are the people who make your business go. In fact, you might be one of them. But an adept rule-follower? Not all the time. In most cases, it 's not that you don't want to be a stickler for policy, it's just that you don't know what the policies are - particularly when it comes to records management. Submitted by IBM
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