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Haley & Aldrich: An (Enterprise) Search Odyssey
Source:
Coveo
Consulting organizations run on information. If consultants can't find what they are
looking for, work grinds to a halt until the information is found. Haley & Aldrich (H&A),
an engineering consulting firm, was well aware of the information hurdles it had to
vault when it started looking for a better search engine. It was apparent to Haley &
Aldrich's VP of IT, Trent Parkhill, that better search was a key component to making
consultants more productive, and he expected that better search would pay for itself
quickly. Like other astute information-centered organizations, H&A had all the
earmarks of a company that would earn immediate returns on its search investment.
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