White Paper

5 Places In Your Hospital Where Enterprise Content Management Can Help

Source: OnBase by Hyland

WHAT IS ECM AND WHY MIGHT YOU NEED IT?

Although technology continues to improve how healthcare organizations share information both within and outside their own walls, providing the right information at the right time to the right people is still often difficult.

In any given department, there are documents and data not managed by a core application, making the information in those applications difficult to securely access, process and share. This unmanaged information is known as “unstructured content.” It’s the paper, faxes, forms, photos, clinical images and other content that comes from multiple sources (devices, patients, referring physicians, etc.) that your EMR, HIS, billing system or ERP don’t handle well.

To manage this information, healthcare organizations are increasingly turning to enterprise content management (ECM).

ECM provides the means to capture unstructured content, store it, and make it available as needed to the right people – within the processes and systems they already use, like your EMR or ERP. As a result, processes run more smoothly and crucial information is readily accessible within core information systems.

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