Intelligent Document Understanding: Transforming Disparate Data Into Valuable Knowledge
Dealing with a whirlwind of sources, data and formats
There are individuals, no doubt, who fondly recall the days of simplified document management. There were forms, correspondence, receipts, purchase orders and so forth, but they were all quite straightforward and arrived as pieces of paper.
These documents arrived at a company, were scanned and entered into a Content Management System, then accessed by or sent to the appropriate individuals, departments, repositories or other appropriate destinations.
There was no need to worry about e-mail correspondence, Tweets, Facebook posts, images from smartphones, SMS/text messages, or multiple other information sources that are now part of our wired, social media world.
Of course, the evolution of Electronic Content Management Systems address a portion of these challenges and help to automate and better govern information capture, management and storage. But many aspects – such as multi-channel capture – remain cumbersome, due to the volume and complexity of formats and limitations of technology.
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