White Paper: Extending Capture Capabilities - Measuring The ROISource: EMC Corporation
To manage any form of content, you first have to capture it. Capture by itself will not produce any cost savings. The savings come from the process benefits and opportunities that flow once a document is freed from its physical form. It can then be data-extracted, indexed, viewed, moved, replicated, workflowed, stored and preserved electronically.
We found from our survey that investments in document scanning and capture, when taken as part of a specific process improvement, can produce considerable cost savings in relatively short timescales – frequently paying back the initial investment in less than 12 months. In addition, the availability of electronic documents continues to earn long-term returns in speed of information access, stronger compliance, better customer service, and considerable space-saving.
Our findings indicate that most companies have already made some investment in capture technology but they are currently scanning only a small proportion of the documents and forms that could usefully be scanned. This is frequently because of limited access to a scanning platform close to – or integrated with – the process.